About knowing your customer and why you call her Alice

This is the sixth article in a series of six for companies that wish to implement an effective and positive form of communication into their organization and to enhance employee training for sales and meeting situations. Many of the articles in this series are about how you communicate with other people. Both the ones you […]


Estimated reading time: 1 minute.
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Remember to listen and avoid doing the Van Gogh

This is the fourth article in a series of six for companies that wish to implement an effective and positive form of communication into their organization and to enhance employee training for sales and meeting situations. In an earlier article, I wrote about the importance of optimizing the communication, making everyone work through the same […]


Estimated reading time: 2 minutes.
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Solving the dilemma of persuading customers to say YES

This is the third article in a series of six for companies that wish to implement an effective and positive form of communication into their organization and to enhance employee training for sales and meeting situations. Through our busy days, there is stuff to consider all the time. Some come as questions, where you can […]


Estimated reading time: 3 minutes.
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